The adoption of smart technology is actively changing workplaces, with previous perceptions of artificial intelligence limited to science fiction. Almost any career and industry can benefit from AI, and careers in human resources are no exception.
Still, 81% of HR managers who responded to the survey said they struggled to keep up with technological developments at work. Thus, a better understanding of the impact of AI on HR professionals is more important than ever.
This article explores what artificial intelligence is, how it applies to the world of human resources, and what HR professionals need to do to prepare for tomorrow.
The role of human resources in companies.
Every business, large or small, has a human resources department that plays a central role. Employees working with HR are greatly affected by their work.
Since they have to deal with the emotional side of workers and maintain a safe environment while recruiting new employees for the company, they obviously need help getting all the rigorous work done. Human resources will benefit greatly from artificial intelligence for the following reasons.
HR and AI: how do they interact?
Artificial intelligence preprogrammed algorithms enable real-time decision making, and consistent computational methods enable it. Artificial intelligence in HR play an important role.
Human resources are able to operate at a panoptic level with machine intelligence, which will result in a more developed and improved candidate and employee experience for companies. In addition to this, HR research using AI technologies will promote the quality of getting results faster and more efficiently.
The top three applications of HR AI.
Various AI applications are likely to be implemented in the human resources industry in the near future, including recruiting and onboarding, employee experience, process improvement, and automation of administrative tasks.
The recruitment and onboarding process.
Most organizations are not yet incorporating AI technology into their recruiting efforts, although many are already doing so.
About 6% of those polled for the Deloitte Global Human Capital Trends 2019 survey believe their organization has the best hiring processes in technology, while 81% believe their processes are standard or sub-standard.
As a result, professionals have enormous opportunities to adapt their processes and use this cutting edge technology to their advantage.
Mobilize employees internally and retain them.
Artificial intelligence can also be used to improve internal mobility and employee retention, in addition to improving the recruitment process.
HR departments are able to measure employee satisfaction and engagement more accurately than ever before through personalized feedback surveys and employee recognition systems. Understanding the overall needs of employees is extremely valuable, but having this information has several key benefits for organizations as well.
Administration tasks can be automated.
Human resources professionals can benefit from artificial intelligence in various processes in the same way that they can benefit from it in other disciplines and industries, including:
Automating low-value, easy-to-repeat administrative tasks allows them to focus on strategic planning at the organizational level. Ultimately, this enables HR to serve as a strategic business partner within their organizations.
Interesting related article: “The development of artificial intelligence”